Today
Every queue, oldest first. Overdue items are listed below.
Trust31 overdueCatalogue2On timeOperations32 overdueFinance31 overdueSupport2On timeSecurity21 overdue
Overdue
| Item | Queue | Accountable | Age | Next action |
|---|---|---|---|---|
| Authorised dealer certificateMarina Tech Trading | Trust | Trust reviewer | 1 d | Approve or reject with a reason |
| Order not packed after 24 hoursMarina Tech Trading | Operations | Operations | 26 h | Call the vendor |
| Shipment delayed at customsNyota Air Cargo | Operations | Operations | 1 d | Message buyers on WhatsApp |
| Unmatched M-Pesa receiptPaybill receipt | Finance | Finance | 4 h | Match to an order or refund |
| New staff member needs MFAL. Otieno (finance) | Security | Security admin | 1 d | Send the enrolment link |
Active policy
- Price policy
- preview-2026-10 · fee on item price, half up, whole shillings
- Checkout quote hold
- 15 minutes (F05 open)
- Source market
- UAE, China and Japan